AltrinchamHandyman

Questions & answers

The questions people actually ask.

The questions people ask before they let a handyman into the house — roughly in the order they ask them.

Stage

Before you ring

Is there a minimum job size?

No. Small jobs are the core of the business — the "range of small jobs where you just need a helping hand" is how the firm describe it themselves. A list of six little things is ideal, because the travelling is done once and the time goes on the work instead.

What does it cost?

Altrincham Handyman publish their rates rather than hiding them: £70 for the first hour, then £22.50 per half hour, all exclusive of VAT. Bigger pieces of work are quoted in writing instead of charged hourly. Those are their own published figures and should be confirmed as current when you ring.

Which areas do you cover?

The Altrincham area — that is what the firm publish and it is what this site says, rather than a long list of towns nobody can back up. The office is on Manchester Road in Altrincham. If you are just outside, ring and ask instead of assuming.

When are you available?

Monday to Friday, 9am to 5pm, closed at weekends. If nobody answers during the day it is because the phone belongs to somebody who is on a job — leave a message and you will get a call back.

Stage

Getting the job booked

How do I describe the job?

Photographs, honestly. A picture of the dropped door, the stained ceiling or the gap behind the fascia tells us more than a paragraph, and means the right materials are on the van the first time. Send them by email or message with the address.

Do I have to fill in a form?

No. Ring 0161 669 9085 or email info@altrinchamhandyman.com — a phone call is quicker than any form and you get an answer on the spot. There is a message form on the contact page if you would rather write it all down, but it is the slow option, not the main one.

What if I need to cancel?

The firm’s published terms give a full refund less a £5 administration fee for cancellations made two or more working days ahead, a 50% refund with one to two working days’ notice, and no refund with under one working day. Those are their own terms, quoted here so there are no surprises.

Can you do several trades on one visit?

That is the whole idea. One reviewer had plastering, tiling, decorating and a new UPVC door supplied and fitted as a single job. Another lists leak repairs, gutter clearance, electric gate repairs, decking repairs and an EV charger across repeat visits to the same house.

Stage

Qualifications and the honest answers

Are you certified for electrical work?

Here is the straight version. The firm describe their electricians as certified and qualified for domestic and commercial work, but no scheme name and no registration number is published anywhere, so this site shows no NICEIC, NAPIT or Part P badge. Ask which qualification covers your specific job, and insist on seeing certification for any notifiable work — from us or from anybody else.

Can you work on my boiler?

Gas appliance work is Gas Safe territory and no Gas Safe registration is published for this firm, so the answer is no — but tell us what the problem is, because plenty of "boiler" jobs turn out to be a valve, a leak, a pump or an electrical fault that we can deal with.

How long have you been going?

Vision Property Experts Ltd, the company behind Altrincham Handyman, has been registered at Companies House since 29 February 2016 and is still active with Darren Molloy as director. We will not round that into a claim about years of experience under the Altrincham Handyman name, because no start date for the trading name is published.

Who actually turns up?

Reviews name Tina and Darren repeatedly — they are the people customers deal with, and a local estate agency’s property manager describes them as "a breath of fresh air to work with". Larger jobs bring a team: "Great team on the day, job done well."

Stage

After the work

Is the work guaranteed?

The firm’s own promise is that all work is guaranteed and completed to the highest standard. No fixed warranty period is published, so none is invented here — if something is not right, the commitment is that they come back and sort it.

Will you clear up?

Yes, and it is worth saying out loud because it is the most common complaint about tradesmen generally. Dust sheets before tins, debris taken away, and the room put back the way it was found.

Do you do repeat and ongoing maintenance?

A lot of the work is repeat. "We have used Altrincham Handyman several times now" is a real review, and a local property manager has the firm on ongoing instruction for managed properties. Offices, shops and restaurants are maintained around trading hours to keep disruption down.

What is the Carma tree-planting partnership?

It is a genuine sustainability partnership with Carma, a UK reforestation programme that also creates employment and training opportunities for veterans during resettlement. It is a real thing the firm do, described here in proportion rather than turned into a marketing banner.

Still have a question?

Ring Darren and ask — you will get a straight answer, not a sales pitch.

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